Pre-Arrival
Digital check-in, care coordination, and transportation, all set up before you arrive. Focus on your health while we handle the logistics.
Check In From Anywhere
Skip the front desk entirely. Complete your check-in from your phone while you're still at the hospital, in a rideshare, or from home days before you arrive.
Identity Verification
Secure, privacy-conscious identity confirmation. Upload your ID once, and it is stored with access controls for future stays.
Digital Key
Receive a digital key on your phone. Walk straight to your room without stopping at reception.
Recovery Preferences
Set your room temperature, pillow count, quiet hours, and dietary needs before arrival. Your room will be ready exactly how you need it.
Digital Check-in
ReadyLodging Coordination
Keep lodging logistics, arrival timing, and accessibility notes organized without sending clinical records to property hosts.
Lodging Notes
With your consent, provider or caregiver notes can help HealthHaven understand lodging-relevant needs such as mobility, timing, or caregiver coordination. Property hosts receive only the minimum details needed to prepare the stay.
Timing Reminders
You can add appointment times or travel windows to your stay dashboard and receive practical reminders for check-in, transportation, and follow-up logistics.
Secure Messaging
Privacy-conscious messaging connects you with your property host and care coordinator. Ask questions, request changes, or flag concerns, all in one thread.
Your Transportation Plan
Wheelchair-accessible van scheduled for March 15, 2:30 PM at Terminal B
Daily shuttle to Cleveland Clinic at 7:00 AM, 10:00 AM, 1:00 PM, 4:00 PM
Optional local errand reminder scheduled for March 15, 5:00 PM
Airport transfer scheduled for March 22, 10:00 AM to Terminal B
Transportation, Sorted
Getting to and from your hospital should never be a source of stress. We coordinate every ride before you arrive, from airport pickup to daily hospital shuttles.
Accessible Vehicles
Every vehicle option includes accessibility information. Need a wheelchair van or stretcher transport? We've got you covered.
Aligned with Your Schedule
You can add travel windows so transportation reminders include buffer time for check-in and other logistics.
Vetted Drivers
Transportation partners are expected to complete background checks, privacy training, and role-specific preparation for mobility-aware rides.
All Set! Discover Your In-Stay Services
From meal delivery to pharmacy services, see how we support your recovery after you've arrived.